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FAQ's

How long and how many times a week is a typical counseling session?
Sessions are usually 50 minutes. Most clients are seen once or twice a week in the beginning, then, as time goes on, less frequently. The number of sessions depends on what your currents needs are. 


How long will I be in counseling?
The length of time a client is in counseling depends the nature of the problem and the goals of the counseling. Some clients have a very specific problem that can be worked through in a set course of counseling. For others, counseling is an on-going learning process and they choose to receive counseling for a longer period. 


What if I want couples counseling, but my partner won’t come?
Unfortunately, sometimes one partner is not as willing as the other to come in for counseling. However, we often find that it is possible to improve the relationship with just one person involved in counseling.


How much are your Fees and do you take insurance?
Your fee depends on your income and our sliding scale. You can learn more about the insurance we accept, fees, methods of payment, and general payment policy here. 


Do I need to take medications?
As counselors and therapists, we are not legally allowed to prescribe medications. However, based on a joint assessment of problems you are facing, it may be advisable to consult with a psychiatrist to determine whether medication is warranted. Typically, clients see someone under their health insurance coverage or we can refer you to a psychiatrist.



Insurance Explained

What are HMO’s and PPO’s?
An HMO plan covers a specific group of doctors only. A PPO plan allows you to choose any doctor in the community. However, not all doctors will work with your insurance company. This is very common in the field of psychology. If a therapist does not want to work with insurance, they will charge you full price and offer you a “superbill” or receipt so that you can file for reimbursement yourself.

What is a deductible?

A deductible is the amount of money you must spend on all medical services before your coverage begins. Once the deductible is met, you will have a co-pay. We will file claims and get paid by your insurance company.
With in-network providers, you have a set co-pay. With out of network providers, your co-pay is based on the percentage your plan pays for therapy. Jack May will coach you to help you find out your deductible and rates of reimbursement, so you will know what your out-of-pocket expense will be. Jack May takes this extra step because he believes in making good psychotherapy accessible and affordable.

Jack May does not work with:

Medical, Medicare, Kaiser, Health Net, EPO or HMO

Jack May is an out of network provider and he is willing to work with most insurance plans.
Insurance companies pay a portion of our fee (depending on your plan, typically ranges from 50-80%).

As a courtesy to our clients, Jack May will call and check your specific benefit plan and inform you about your coverage for therapy. Simply bring your insurance card to your first visit and your therapist will call after the first session. You are responsible for the first session fee of $120. What if I don’t have insurance? Sessions are $120. Discounts are available upon request.

Monday:

9:00 am-5:00 pm

Tuesday:

9:00 am-5:00 pm

Wednesday:

9:00 am-5:00 pm

Thursday:

9:00 am-5:00 pm

Friday:

9:00 am-5:00 pm

Saturday:

Closed

Sunday:

Closed

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